Service

ACEZ Optics aims to provide first-rate service to our customers, the satisfaction of our customers is our everlasting pursuit.

Besides quality, efficient and excellent customer service is our another main vision to the business. No more doubts, no more hassle, and no more trouble!

1. One of our main services is that we can provide OEM services to our customers, we can design and print the transceiver lable for your company according to your requirement, you may send us the design of your company logo, and then we can print your logo on the lable. For more information, please see “OEM Service for Optical Transceiver Module“.

2. Get to know what applications our transceiver modules can bring you, please see “Solution of Fiber Optic Network Devices from ACEZ Optics“.

3. All of your inquiries or questions will be replied within 24 hours, any supports needed, you may feel free to contact us, call us or email us at your convenience. We have listed some frequently asked questions, please see ”FAQ“.

4. Our optical transceiver module will be not only compatible, but also can operate steadily in your devices, and our warranty is 3 years, whereas the original brands only offer 3-6 months warranty for their optics modules. For more details, please see “RMA“.

We will do regular survey for the performance of our fiber optic network devices, it will help a lot for us to improve the quality of our products, we anticipate more feedback and suggestion from our customer, and we appreciate your efforts in making us better and better.

If you have any questions, please feel free to contact us. We will always provide you with our best services!